Why Is My Samsung A50 Not Charging? Troubleshooting Tips

The Samsung A50 is a popular smartphone model known for its sleek design and impressive features. However, like any other electronic device, it can encounter charging issues that can be frustrating for users. In this article, we will explore some common reasons why your Samsung A50 may not be charging and provide troubleshooting tips to help you resolve the issue.

Check The Charging Cable And Adapter

This subheading focuses on the importance of inspecting the charging cable and adapter when encountering charging issues with the Samsung A50. Oftentimes, the problem may lie with a faulty or damaged cable or adapter.

When troubleshooting charging problems, start by examining the charging cable for any signs of fraying, bending, or other damages. If any issues are found, it is advisable to replace the cable with a new one. Similarly, check the charging adapter for any visible damage or loose connections.

It is also recommended to test the charging cable and adapter with another device to ensure they are functioning properly.

In some cases, the issue may be with a faulty power source. Try charging the phone with a different outlet or through a computer’s USB port to determine if the problem lies with the power source.

By thoroughly inspecting the charging cable, adapter, and power source, you can pinpoint and resolve charging issues, potentially saving time and frustration.

Clean The Charging Port

One of the common reasons why a Samsung A50 may not be charging is due to a dirty or blocked charging port. Over time, dust, lint, or debris can accumulate in the charging port, preventing a proper connection between the charging cable and the device.

To clean the charging port, you can start by using a small brush or toothpick to gently remove any visible dirt or debris. Be careful not to damage the charging port while doing so. You can also use compressed air to blow away any loose particles.

If the charging port is still not working properly, you can try using a soft, dry cloth to carefully wipe the port. Avoid using any liquid or moisture as it may damage the device.

After cleaning the charging port, reconnect the charging cable and adapter to see if the device starts charging. If the issue persists, you may need to consider other troubleshooting tips or seek professional help.

Restart The Samsung A50

Restarting your Samsung A50 can often resolve charging issues. This simple step can help to refresh the phone’s system and clear any temporary bugs or glitches that might be affecting the charging process.

To restart your Samsung A50, press and hold the power button until the power options menu appears. Then, select the “Restart” option and wait for the device to fully reboot. Once the phone has restarted, try charging it again to see if the issue is resolved.

If the Samsung A50 is frozen or unresponsive, you can try a forced restart. To do this, press and hold both the volume down button and the power button simultaneously for about 10 seconds. This will force the device to restart and may help to fix any charging troubles.

If restarting the Samsung A50 does not fix the charging problem, proceed to the next troubleshooting step to further diagnose and resolve the issue.

Remove Any Third-party Accessories

When your Samsung A50 is not charging, one possible culprit could be a third-party accessory interfering with the charging process. Certain accessories that you may have connected to your phone, such as cases or charging cables, might not be compatible or of poor quality. These accessories can cause issues with the charging port or even prevent the device from charging altogether.

To troubleshoot this problem, start by disconnecting any third-party accessories from your Samsung A50. This includes cases, screen protectors, and charging cables that are not Samsung branded. After disconnecting these accessories, try charging your phone again to see if the issue is resolved. If your phone starts charging properly, it’s likely that one of the accessories was causing the problem.

If the issue persists even without any third-party accessories, you can rule out compatibility issues and focus on other troubleshooting steps to resolve the charging problem with your Samsung A50.

Update The Software On The Device

Updating the software on your Samsung A50 can often resolve charging issues. Software updates typically include bug fixes, improvements, and optimizations that can help address charging problems. Here’s a brief explanation of why updating the software can be beneficial:

When a new software update is released, it contains bug fixes and enhancements that address various issues, including charging-related ones. These updates optimize the device’s performance, including its charging capabilities. By installing the latest software version, you ensure that your device is running on the most up-to-date firmware, which improves compatibility with charging cables and adapters.

To update the software on your Samsung A50, go to the Settings menu, scroll down to Software Update, and tap on it. Then, select the option to download and install any available updates. Make sure your device is connected to a stable Wi-Fi network and has sufficient battery level before initiating the update.

In summary, updating your Samsung A50’s software can potentially resolve charging issues by fixing bugs and optimizing compatibility with charging accessories.

Perform A Factory Reset

Performing a factory reset can help resolve charging issues on your Samsung A50. This process restores the device to its original factory settings, eliminating any potential software glitches that may be causing the charging problem. However, it is important to note that performing a factory reset will erase all the data and settings on your device, so it is advisable to backup your important files before proceeding.

To perform a factory reset on your Samsung A50:
1. Go to the Settings menu.
2. Scroll down and select “General Management”.
3. Tap on “Reset”.
4. Choose “Factory Data Reset”.
5. Read the information displayed and tap on “Reset” or “Delete All”.

Once the factory reset is complete, your device will restart and the charging issue should be resolved. However, if the problem persists even after a factory reset, it is advisable to seek professional help or contact Samsung customer support for further assistance. They will be able to provide specific troubleshooting steps or recommend suitable solutions for your charging problem.

Check For Physical Damage To The Charging Port

If your Samsung A50 is not charging, it is important to check for any physical damage to the charging port. Over time, the charging port may become loose, bent, or blocked, preventing proper connection and charging.

Begin by inspecting the charging port for any visible signs of damage such as bent pins, debris, or corrosion. If everything appears to be fine, try gently cleaning the port with a soft brush or compressed air to remove any dust or lint that may be obstructing the connection.

Sometimes, the charging port may have loose pins or connectors that require professional repair. In such cases, it is recommended to seek professional help or contact Samsung customer support. They can guide you through potential solutions or advise on repair options.

Remember to handle the charging port with care and avoid using excessive force to prevent any further damage. Additionally, consider using a certified charging cable and adapter to ensure compatibility and reliable charging performance.

Seek Professional Help Or Contact Samsung Customer Support

If you have exhausted all the troubleshooting tips mentioned above and your Samsung A50 is still not charging, it may be time to seek professional help or contact Samsung customer support. They have the expertise to diagnose and resolve complex charging issues.

Professional help can be found at authorized Samsung service centers or by reaching out to a reputable phone repair shop. They have the necessary tools and knowledge to identify any underlying issues and provide you with a solution.

Another option is to contact Samsung customer support directly. They have a dedicated team of experts who can assist you with technical support and troubleshooting advice over the phone or through online chat. They may guide you through additional troubleshooting steps specific to your device or recommend sending it in for repair.

Remember, it is important to consult professionals or reach out to the manufacturer’s support team, as they have the experience and resources to handle any charging-related problems efficiently and effectively.


1. Why is my Samsung A50 not charging at all?

There could be several reasons why your Samsung A50 is not charging at all. Firstly, ensure that the charging cable and adapter are both working properly by testing them with another device. If they are not the issue, check if the charging port on your phone is clean and free from any debris or lint. Additionally, try using a different charging cable and adapter to see if that solves the problem. If none of these steps fix the issue, there might be a problem with the battery or the charging circuit of your phone, and it would be best to contact a professional for assistance.

2. My Samsung A50 charges slowly, what could be the problem?

If your Samsung A50 is charging slowly, there are a few potential causes. Firstly, check if you are using a low-quality charging cable or adapter, as these can affect charging speed. Additionally, make sure that you are using the original charger that came with your phone, as third-party chargers may not provide the same charging speed. Another possible reason could be multiple background apps running, which can consume power and slow down charging. Try closing unnecessary apps or restarting your phone to see if it improves the charging speed. If the issue persists, there may be a problem with the battery or charging port, and it would be advisable to seek professional help.

3. My Samsung A50 shows it’s charging but the battery percentage doesn’t increase, what should I do?

If your Samsung A50 indicates that it’s charging but the battery percentage remains stagnant, there are a few steps you can take to troubleshoot. Firstly, try using a different charging cable and adapter to rule out any issues with the accessories. Next, ensure that the charging port on your phone is clean and debris-free. If the problem still persists, try performing a soft reset by holding down the power button and volume down button simultaneously for a few seconds until the device restarts. This can sometimes resolve software-related issues that may be causing the problem. However, if none of these steps work, it is advisable to seek professional assistance as there may be a deeper underlying issue with the battery or charging circuitry.

The Bottom Line

In conclusion, if you are facing charging issues with your Samsung A50, there are several troubleshooting tips that can help resolve the problem. These include checking for loose connections, cleaning the charging port, trying a different charging cable or adapter, and even resetting the device. If none of these solutions work, it may be necessary to seek professional assistance or contact Samsung support for further guidance.

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